We're excited to serve you, and we will work hard to provide you with the highest level of personalized service. If we can be of assistance, please don't hesitate to call our Customer Care Center at 888-816-8064 or stop by your local branch. You can also visit our website at www.bankatcity.com to learn more.
If you have experienced any inconvenience during the transition to City National. Our goal is to make banking at City easy and convenient for you, and we apologize if you had difficulty reaching us by phone, activating your debit card, or receiving information from us. Call volumes have normalized if you need to speak with us.
As a reminder, don't forget to set up all of the free, easy-to-use services to conveniently access your account.
Quick Checklist. Have you...
- activated your debit card?
- enrolled or signed in toonline banking?
- downloaded the CNB mobile banking app?
- set up online bill pay?
- signed up for eStatements?
- signed up for text banking?
- set up eAlerts and/or text alerts for things like when money is deposited into your account or your balance drops below a certain amount?
You can start by checking out our online and mobile banking page for further instructions. If you need any assistance setting up these services, please don't hesitate to contact our Customer Care Center at 888-816-8064 or stop by your local branch.
Find an ATM or Branch Location Near You
With more than 90 branches and ATMs across Kentucky, West Virginia, Virginia and Ohio, City has plenty of locations to serve your needs. See which branches are close to you on our locations page.