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No matter your question or concern, you can reach out to your local City banker to get the personalized service you’ve come to know.

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  • Use our 24-hour Telephone Banking features by calling (800) 776-0541.
  • To make a loan payment, call (800) 598-2489 ext. 68327.
  • Learn more about our Home Equity, Mortgage and Loan products by calling (800) 896-0769.
  • Contact our Wealth Management Division at (304) 255-7291.
  • Contact our Cash Management team at (800) 262-9535.
  • Make deposits or send in questions by mail to 25 Gatewater Road, PO Box 7520, Cross Lanes, WV 25356-0520.
  • Not sure who to call? Just contact your local branch.

Contact Us

This is not a live chat. A response can typically be expected by the next business day. Please do not include confidential information like your social security number or account number.

  • Address

    PO Box 7520
    Cross Lanes, WV
    25356-0520

  • Hours

    Mon-Fri: 8am - 8pm
    Sat: 8am - 5pm
    Sun: Closed

  • Phone

    (888) 816-8064

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