About Us

Exterior of City National Bank Operations Center

Headquartered in Charleston, WV, City National Bank serves consumers and businesses in more than 95 locations across West Virginia, Kentucky, Virginia and Ohio.

City is a strong, full-service bank that offers a variety of personal and business checking and savings accounts, loans, credit cards, mortgages and home equity loans & lines of credit, as well as cash management, wealth management, insurance and financial education services.

Nationally recognized for its customer service and as one of the most highly rated banks in America, City has been delivering innovative banking products and supporting its local communities for more than 65 years.

nationally recognized leader in community banking

2024, 2022, 2020, 2019, & 2018
Ranked #1 in customer satisfaction in the North Central region of the country in the J.D. Power U.S. Retail Banking Satisfaction Studies
2024
Ranked #8 overall in the country and #5 for banks with assets $5B – $50B in Bank Director’s RankingBanking Report
2024
Named the top bank in the country on the Forbes list of America’s Best Banks
2020
Ranked the 6th best bank in the country among institutions of similar size by Bank Director magazine’s Bank Performance Scorecard
2018
President & CEO Skip Hageboeck named American Banker’s Community Banker of the Year
2016
Named a Five Diamond Employer by the West Virginia Chamber of Commerce

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Visit Your Local Branch City Cares

nationally recognized leader in community banking

2024, 2022, 2020, 2019, & 2018

2024

2024

2020

2018

2016

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